Our mission is to bring the joy back to running a private practice - we’re building an AI powered financial operating system that simplifies financial operations, so providers can do what they do best: focus on patient care.
The healthcare payment system is a complex and inefficient maze - healthcare practices leave $125 billion in revenue uncollected each year, lost in the chaos of fragmented financial data, manual workflows, and opaque payer systems. This financial uncertainty leaves practices struggling to stay afloat, while valuable revenue slips through the cracks.
Joyful Health is building the AI-powered financial operating system for healthcare practices. Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care. We spent 10 months working as fractional CFOs for a dozen practices, doing this work side by side with providers as we developed our product.
We just closed a funding round led by world-class investors and angels including the founders of MongoDB & KAYAK.
<aside> 🚀 We have an enormous opportunity in front of us. The broken healthcare payment ecosystem impacts practices of all sizes, and the opportunity to make a real difference is massive.
If you’re passionate about empowering medical practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we’d love to meet you.
Apply here: https://jobs.gem.com/joyful-health/am9icG9zdDqEtdQ3CSbPM-YAGqrUsuwd
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We’re looking for an ambitious and highly-skilled founding designer who’s excited to redefine what healthcare technology can look like. Healthcare software has historically been outdated, manual, and complicated. We’re changing that by building AI-powered tools that are not only intelligent but also deeply intuitive, helping providers run their practices with ease.
In this role, you’ll be responsible for designing the “face” of our AI platform, as well as shaping the automation strategy that operates behind the scenes. Our goal is to create a seamless experience where complex financial operations happen effortlessly, and providers are only looped in when necessary. You’ll have the chance to dive into fragmented, messy systems and create thoughtful, elegant designs that make life easier for non-technical users. In addition to our software, we’re starting to offer revenue recovery as a service to practices who would like to outsource it to us. This creates a a unique opportunity for a versatile designer who can shape both automated solutions and human-in-the-loop workflows, learning directly from our service operations to inform product development.
As our founding designer, you'll have the freedom to shape both our product experience and our broader brand identity, working across disciplines to create solutions that bring joy back to healthcare practices. This is an awesome opportunity for someone who loves taking ownership of ambitious projects, collaborating closely with users and team members, and solving hard problems with creativity.
This role is full-time. This role is full-time. We’re looking for candidates based in NYC.
As our founding designer, you'll wear multiple hats and have the opportunity to influence every aspect of our product and brand: