About Joyful Health

Our mission is to bring the joy back to running a private practice - we’re building an AI powered financial operating system that simplifies financial operations, so providers can do what they do best: focus on patient care.

The healthcare payment system is a complex and inefficient maze - healthcare practices leave $125 billion in revenue uncollected each year, lost in the chaos of fragmented financial data, manual workflows, and opaque payer systems. This financial uncertainty leaves practices struggling to stay afloat, while valuable revenue slips through the cracks.

Joyful Health is building the AI-powered financial operating system for healthcare practices. Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care. We spent 10 months working as fractional CFOs for a dozen practices, doing this work side by side with providers as we developed our product.

We just closed a funding round led by world-class investors and angels including the founders of MongoDB & KAYAK.

<aside> 🚀 We have an enormous opportunity in front of us. The broken healthcare payment ecosystem impacts practices of all sizes, and the opportunity to make a real difference is massive.

If you’re passionate about empowering medical practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we’d love to meet you.

Apply here: https://jobs.gem.com/joyful-health/am9icG9zdDrzZeKehbR1BkO11kC2Jj-Z

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The Role

Role Description

We’re looking for our first non-engineering hire to work alongside our CEO and founding team.

As the only non-product person at the company, you’ll be a true jack-of-all-trades, wearing multiple hats across company operations, go-to-market (GTM) initiatives, customer operations, product support, and special projects. Everything necessary to make the company successful is in scope, and you’ll have a significant impact on shaping our growth and success.

This is a demanding role, with a high level of autonomy and responsibility. You should have a strong ownership mindset and a “run through walls” mentality, excited about constantly learning and tackling new challenges. This role is perfect for a former founder or someone with a strong background in operations, GTM, or product who is interested in starting a company in the future. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. This role can grow into a leadership role or Chief of Staff with the right person.

This role is full-time. We’re looking for someone who is NYC based for this role, and is open to coming to the office 3-4 days a week.

What you’ll do…