About Joyful Health

Building the financial operating system for healthcare, and bringing the joy back to healthcare by fixing the financial chaos behind it.

The healthcare payment system is a complex and inefficient maze - healthcare practices leave $125 billion in revenue uncollected each year, lost in the chaos of fragmented financial data, manual workflows, and opaque payer systems. This financial uncertainty leaves practices struggling to stay afloat, while valuable revenue slips through the cracks.

Joyful Health is building the AI-powered financial operating system for healthcare practices. Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care. We spent 10 months working as fractional CFOs for a dozen practices, doing this work side by side with providers as we developed our product.

We just closed a funding round led by world-class investors and angels including the founders of MongoDB & KAYAK.

<aside> 🚀 We have an enormous opportunity in front of us. The broken healthcare payment ecosystem impacts practices of all sizes, and the opportunity to make a real difference is massive.

If you’re passionate about empowering medical practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we’d love to meet you.

Apply here: https://jobs.gem.com/joyful-health/am9icG9zdDrnAy40D1oT4kfMRIz8gh_n

</aside>

The Role

Role Description

We’re looking for a Founding Community & Partnerships Lead to build and scale Joyful Health’s inbound engine through ecosystem development, events, conferences, and strategic partnerships. This is a senior, highly autonomous role for someone who loves building programs from scratch and thrives in externally-facing environments.

You will architect and run our ecosystem-led growth motion — designing high-impact events, workshops, and conferences; cultivating impactful partnerships with other vendors, RCM consultants, associations, and clinician communities; and ensuring that these touchpoints convert into warm, high-quality pipeline for our sales team.

This is not a traditional “marketing” role.

It’s a role for someone who builds trust at scale — someone who can create remarkable experiences, nurture relationships, elevate our presence across the industry, and operationalize the inbound motions that fuel our growth.

You’ll work closely with our CEO, sales team, and RCM experts, hosting events and programs that showcase Joyful’s credibility while ensuring excellent execution behind the scenes. If you love building ecosystems, own outcomes end-to-end, and are energized by creating structure where none exists, we’d love to meet you.

This role is full-time. We’re looking for someone who is NYC based for this role, and is open to coming to the office 3 days a week.

What you'll do…

Build a high-impact ecosystem around Joyful Health

Own all Joyful-hosted events (virtual + in-person) end-to-end